| Received from | Pending at the end of last month | Received | Resolved* | Total Pending # | Pending complaints >3months | Average Resolution time^ (in days) |
|---|---|---|---|---|---|---|
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 |
Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
| Sr. No. | Received from | Pending at the end of last month | Received | Resolved* | Total Pending # | Pending complaints >3months | Average Resolution time^ (in days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 |
Note: In case of any complaints received against the IA due to impersonation of the IA by some other entity, the IA may adjust the number of such complaints from total number of received/resolved complaints while preparing the above table. Further, IA must close such impersonation related complaints after following the due process as specified by SEBI/ IAASB.
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
| Sr. No. | Month | Carried forward from previous month |
Received | Resolved* | Pending # |
|---|---|---|---|---|---|
| 1 | Dec 2024 | 0 | 0 | 0 | 0 |
| 2 | Jan 2025 | 0 | 0 | 0 | 0 |
| 3 | Feb 2025 | 0 | 0 | 0 | 0 |
| 4 | Mar 2025 | 0 | 0 | 0 | 0 |
| 5 | Apr 2025 | 0 | 0 | 0 | 0 |
| 6 | May 2025 | 0 | 0 | 0 | 0 |
| 7 | Jun 2025 | 0 | 0 | 0 | 0 |
| 8 | Jul 2025 | 0 | 0 | 0 | 0 |
| 9 | Aug 2025 | 0 | 0 | 0 | 0 |
| 10 | Sep 2025 | 0 | 0 | 0 | 0 |
| 11 | Oct 2025 | 0 | 0 | 0 | 0 |
| 12 | Nov 2025 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
| Sr. No. | Year | Carried forward from previous year |
Received | Resolved* | Total Pending # |
|---|---|---|---|---|---|
| 1 | 2021-22 | 0 | 0 | 0 | 0 |
| 2 | 2022-23 | 0 | 0 | 0 | 0 |
| 3 | 2023-24 | 0 | 0 | 0 | 0 |
| 3 | 2024-25 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
